Privacy Policy & Data Protection

neuromatch™ is built on a simple principle: your data belongs to you. We collect only what's needed to connect neurodivergent talent with inclusive employers, and we give you granular control over what our AI tools can see.

We collect the following categories of personal information:

• Identity & Contact: Name, email, phone, preferred name, pronouns
• Professional Info: Work experience, education, certifications, technical skills, tools, headline, and career narrative
• Preferences & Accommodations: Workplace accommodation needs, preferred work environment, communication style, and career goals
• Verification Data: ID photo, liveness selfie, and resume uploads (used solely for identity verification and profile population)
• Video Interview Data: Recorded video responses, transcripts, and AI-generated analysis (communication style, tone, pacing)
• Usage Data: Job views, applications, and platform engagement metrics

We offer two AI-powered assistants. Each one acts only on your behalf, using only your data, and only the categories you've explicitly enabled.

When you apply to a job or make your profile visible, the following is shared with the employer:

• Name, headline, headline, location, and work authorization status
• Work experience, education, certifications, and technical skills
• Strengths & gifts (the categories you've added)
• Career goals, ideal role types, and your career narrative
• Video interview responses (only if you've completed them and chosen to share)

The following data is never visible to employers or other candidates unless you take a specific, intentional action to share it:

• Workplace accommodation details — your specific accommodation needs are never shown to employers. Only the fact that you may have accommodations is visible, never the specifics. You control this entirely.
• AI chat transcripts — your conversations with the Iceberg Agent are private to you. No employer, candidate, or admin can read them.
• Raw video interview footage — the original video files are stored securely with provenance tracking (SHA-256 hashing) and are only visible to employers you've actively applied to.
• Other candidates' profiles — candidates cannot see each other's data. This is enforced at the database level, not just in the UI.
• Your contact details — your email and phone are only visible to employers if you've set contact_visible to true or have actively applied.

Before any AI feature accesses your data, you'll see a clear, prominent consent screen (not buried in a 500-word document). You can:

• Accept or decline AI data access — declining means AI features won't be available, but all other platform features work normally
• Toggle individual data categories — enable or disable access to specific sections like accommodations, video interview data, or career goals
• Revoke consent anytime — your permissions are stored on your account and can be changed at any point
• See exactly what's enabled — the consent screen lists each data category with a plain-language description

We use multiple layers of protection — not just one:

• Profile data: Retained as long as your account is active. You can request deletion at any time.
• Video interviews: Retained with full provenance history. Previous versions are preserved (not overwritten) to maintain an audit trail.
• AI chat transcripts: Stored on your account for your reference. You can delete individual conversations at any time.
• Verification documents (ID, selfie): Used for identity verification only. Contact us to request early deletion after verification is complete.

• Access: You can view all your data at any time through your profile
• Control: You can modify or delete your profile data at any time
• Revoke AI consent: You can revoke AI data access at any time — AI features will stop working, but your data remains yours
• Delete your account: You can request full account deletion, which removes your profile, applications, and associated data
• Export your data: You can request a copy of your data

If you have any questions about how your data is used, want to revoke consent, or need to exercise any of your rights, please reach out to us at info@neuromatch.co. We're committed to transparency and your peace of mind.